< Back RETURN & REFUND ENQUIRIES

Return Postage Charges


A. Wrong Colours / Wrong Size

Please take note that size chart & Image that shown in GOSUKAN are only for references purpose based on majority products. If there's any incorrect size or colour, member have to bare the return shipping fee during the return and refund process. 


B. Defective Items/ Incorrect Item Sent

Oops, this is mightily embarrassing. We are very sorry and we would like to make it up to you! We will refund the shipping cost to your account once we received and make investigate on your products.


Please make sure that you have fill up the Online Return & Refund [here] and met following conditions:

GOSUKAN reserves the right to withhold any refunds if your original items has not reached our warehouse or items was not in the original conditions/ packaging. For return and refund terms and condition, please refer Return Terms & Condition [here].